Requisition ID: JOBREQ-2514328

Manager, Credit & Collections

Bengaluru, India, Full-time

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The opportunity

Unity Technologies is looking for a Credit and Collections Manager to be an integral part of our revenue accounting operations team! You will be working cross functionally with our Sale Operations, Finance and Revenue accounting operations team. The ideal candidate will have a strong attention to detail and be able to work in a collaborative, fast-paced environment. Your responsibilities include supervising Collection Analysts (overseeing their work and performing first level reviews), partnering with cross functional teams to ensure systems and processes are set up to support efficient collections, and reporting collections activity and metrics to the Sr. Manager of Financial Operations.

This position requires working during late evening hours from 2 PM to 11 PM (IST), with a 1-hour lunch break included. Are you available to work during these Non-Shift hours?

What you'll be doing

Lead, mentor, and manage collections team providing direction, setting goals, and conducting performance evaluations.
Drive achievement of collection targets, manage Days Sales Outstanding (DSO), and minimize bad debt reserves.
Monitor accounts receivable aging reports and implement proactive measures for overdue accounts.
Mentor and train collectors on collection activities via calls and emails to recover past-due balances and handle escalation calls or whenever the customer seeks supervisory intervention.
Identify and lead automation and process improvement initiatives for the collections function.
Prepared and ready to jump in to support the team and to assist customers in case of call overflow (queue, repo’s, bad debt, auctions) and AR trends analysis for month-end and Ad-hoc analysis and reporting.

What we're looking for

Strong experience of Credit Management and Collection management experience.
Expertise in team management. Very strong Microsoft Excel skills (lookup functions, pivot tables, etc.) and experience working with large amounts of data.
Experience with NetSuite, Salesforce, Workday.
Excellent communication and interpersonal skills and ability to work independently and make decisions in a fast-paced environment.
Proven ability to effectively work cross functionally with all levels of a company, particularly executive sales management.

You might also have

Experience in Software and Advertising industries.
Order-to-Cash business process management experience.

Additional information

Relocation support is not available for this position.
Work visa/immigration sponsorship is not available for this position.

Life at Unity

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

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Location: Bengaluru, IndiaDepartment: Finance & AccountingType: Full-timeRequisition ID: JOBREQ-2514328