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SUCCESS PLANS
Integrated Success
Get expert guidance for your most innovative and complex projects.
Integrated Success

Premium support for complex projects

From strategic planning to unforeseen circumstances, we’ve got you covered. Integrated Success helps your projects reach their full potential by offering expert guidance, consulting, and premium technical support. Whether you’re building a hit game or a digital twin of a product or location, rely on Integrated Success to boost creativity and help make your projects successful.

Create with confidence
Enhance your projects with strategic guidance

Streamline your project with advice from a Partner Relations Manager, your dedicated point of contact. Our experts can help you centralize your development workflows, giving your team more time to focus on reaching their goals.

Optimize performance with tailored insights

Every project encounters performance issues that hinder its success. Our Unity experts will provide hands-on consulting to help you locate performance bottlenecks, and then offer a detailed improvement plan.

Keep project momentum with premium technical support

Technical issues are part and parcel of development, and planning for time efficiency is crucial. With guaranteed response times of as little as two hours and prioritized bug handling, our technical support team will help you keep development on track.

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Partner Relations Manager

A Partner Relations Manager, or PRM, is your first point of contact for all things Unity. They are your trusted advocate and strategic advisor, bridging the gap between you and the rest of Unity. Your assigned PRM directs you to support resources, connects you with technical experts, and provides behind-the-scenes access to product teams and feature roadmaps.

Integrated Success

Project reviews

Get strategic guidance from our senior engineers to help achieve your ambitious technical goals. Choose from one of four options to help improve the performance and stability of your projects, and expand your technical knowledge: an Accelerator, a Game Audit, a project audit, or a learning experience.

Project review options
Accelerators

This four-day collaboration with a senior Unity engineer is designed to accelerate your development by providing actionable information and best practices tailored to your goals to help optimize your project.

Project audits

During these technical engagements, our senior experts conduct a deep-dive investigation into your project, followed by an actionable report with guidance and recommendations. They ingest your code, analyze and diagnose workflow and performance issues, and work with you to improve efficiency and optimize your project.

Game audits

These in-depth consultations provide actionable game design recommendations to improve your gameplay experience and monetization strategy. We provide benchmarking insights against peer games to better understand where improvements need to be made.

Learning experiences

These diverse guided sessions led by seasoned technical trainers will help your team innovate, bridge skill gaps, accelerate time to delivery, and stay ahead of the evolving tech scene. Choose from Private Training, Hackathons, or a Developer Day.

From strategic planning to unforeseen issues

Our most complete success plan gives your team access to advanced technical and strategic support.

Premium technical support

Submit and track technical support tickets and get personalized advice and use cases from our engineers. Our team will also enlist the help of R&D to source solutions and workarounds to help you quickly overcome setbacks.

Prioritized bug handling

Avoid development roadblocks by having your bugs moved to the top of our dedicated engineers’ queue. Once the issue is resolved, our team will backport it to the version of Unity you are currently using.

Emergency responses

Get answers to your questions in as little as two hours. Our network of experts form diamond teams to tackle your most urgent issues, pulling in engineers from across Unity to help quickly resolve your most critical tickets.

Success stories
Slime Rancher 2
Slime Rancher 2

Learn how Monomi Park worked with the Integrated Success team to build a bigger and more performant world with Slime Rancher 2.

Top Eleven
Top Eleven

Learn how Nordeus brought 3D live matches to multiple platforms using Cinemachine, Unity Profiler, Unity Test Framework, and Integrated Success.

Two Point Campus
Two Point Campus

Learn how the Burst compiler, Universal Render Pipeline (URP), and Entity Component System (ECS) enabled Two Point Campus to share performant code across all target platforms.

“With so many moving parts and unknowns as it is when a new platform is launching, we knew it would be a challenge taking Cities: VR to PSVR2 as a day-one launch title. Partnering up with Unity and Integrated Success was instrumental in our success to ship on time. I don’t think we would have succeeded without it.”
KRISTOFFER BENJAMINSSON / FAST TRAVEL GAMESChief Technology Officer
“Our Partner Relations Manager knows Unity’s whole ecosystem of plug-ins, packages, and partners, and works with us to apply those things that will help us accelerate our product design and development.”
JOSE-MARIA BLANCO GOMEZ / THE MTCAdvanced Research Engineer
Integrated Success
Get started with Integrated Success

Help your project run smoothly from kickoff to launch with premium strategic and technical support from our Unity experts.

Frequently asked questions

Is Integrated Success only for game customers?

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Is there a monthly version of Integrated Success available?

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How long do technical support tickets take to be addressed?

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What languages is Integrated Success offered in?

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Can I cancel our Integrated Success plan at any time?

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In what regions is Integrated Success available?

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Do I need an Enterprise license to get access to Integrated Success?

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I’m a publisher; how would Integrated Success work for me?

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What are the differences between the offered learning experiences?

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